FAQ · Frequently Asked Questions
FAQ
High-frequency answers on brand, products, stores, wholesale, partnerships, after-sales, and logistics.
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High-frequency answers on brand, products, stores, wholesale, partnerships, after-sales, and logistics.
We've compiled high-frequency questions about the brand, products, stores, wholesale, partnerships, after-sales, and logistics. For more inquiries, consult the assistant at the bottom right of the page, or visit us in store.
WabiNian is a natural aesthetics cultural brand from Yunnan, specializing in dried and preserved flowers, floral soft furnishings, and botanical aesthetic products, championing 'One Flower, One Thought · Beauty in Nature.'
We offer dried and preserved flowers, floral soft furnishings, botanical aesthetic gift boxes, and more. The full product range is available in the 'Product Center' on our official website, and you're welcome to visit stores for hands-on experience and customization.
We currently have four stores: Guandu Ancient Town, Haiyan Village, Muchun Lake, and Chengjiang Wanghaili. Business hours follow each store's posted schedule — you're welcome to visit.
Dried and preserved flower wholesale supports bulk ordering and customization. For specific policies and pricing, please contact our wholesale business manager for details.
For brand collaboration and project inquiries, please follow our official account '姹念WabiNian' on WeChat and leave a message, or visit our store to leave your contact information. We will arrange a dedicated person to follow up.
If you receive products with damage or quality issues, please keep photos and contact customer service. We will process according to our after-sales procedure.
Orders are generally shipped on business days. Specific logistics times depend on the courier; shipping fee policies are as stated on the order page.
We broadcast live daily across multiple Douyin accounts. For specific broadcast times, please follow the updates on each WabiNian Douyin account.
Search '姹念WabiNian' on WeChat to follow our official account and receive updates on new products and events.
If online consultation doesn't match an answer, please follow the official account '姹念WabiNian' or visit your nearest store for assistance. We will respond as soon as possible.